Terms of Use
for the Online Game Velkaris
Status: May 2026
Provider
The provider and operator of the online game „Velkaris“ (hereinafter the „Game“) is
Digitalagentur Seidl GmbH
Holzhofstraße 19
82362 Weilheim i. OB, Germany
— hereinafter referred to as the „Provider“.
The following Terms of Use (hereinafter the „Terms“) govern the contractual relationship between the Provider and the user (hereinafter the „Player“) regarding participation in the game Velkaris and the use of the associated web application at app.velkaris.net as well as the associated mobile applications.
§ 1 Scope of Application
(1) These Terms apply to the registration and use of the Velkaris game in its respective current version.
(2) By registering a player account, the Player agrees to be bound by these Terms.
(3) Any deviating, conflicting or supplementary terms of the Player shall not become part of the contract, even if the Provider does not expressly object to their application in individual cases.
(4) Velkaris is directed at consumers within the meaning of section 13 of the German Civil Code (BGB). Commercial use of the Game is not intended.
§ 2 Subject Matter of the Contract
(1) The subject matter of the contract is the free-of-charge participation in the online game Velkaris in its respective available version, as well as the option to purchase Premium Currency for a fee and to redeem it within the Game for game content and for time-limited premium features.
(2) Velkaris is a browser-based multiplayer role-playing game. Game content, game mechanics, balancing, graphic design and the scope of features are continuously developed further by the Provider and may change. There is no entitlement to a specific state of the Game or to any specific game content.
(3) The Game is provided exclusively online via the Internet. The Player is responsible for access to the Game and for the required hardware, software and Internet connection. The Player bears any associated costs.
§ 3 Conclusion of Contract, Registration, Minimum Age
(1) Participation in the Game requires the registration of a player account using a valid e-mail address or via a single sign-on service approved by the Provider.
(2) Participation in the Game is only permitted to persons who have reached the age of 16. By registering, the Player warrants that they have reached the age of 16.
(3) The contract for participation in the Game is concluded upon confirmation of the registration by the Provider, but at the latest upon the Player’s first login to the player account.
(4) The Provider reserves the right to refuse registrations without stating reasons. There is no entitlement to registration or to a player account.
(5) The Player is obliged to provide truthful and complete information when registering and to notify the Provider without undue delay of any changes to their contact details, in particular the e-mail address.
§ 4 Player Account, Characters, Ownership of the Game
(1) For the term of the contractual relationship, the Provider grants the Player a simple, non-exclusive, non-transferable and non-sublicensable right to use the player account and the associated game content for personal, non-commercial gameplay.
(2) All components of the Game, including the player account, the game characters, virtual items, Premium Currency, clan structures, the game world, source code, graphic design, sound content and all other data within the Game, are and shall remain the property of the Provider or the respective rights holders. The Player acquires no ownership of any virtual game content.
(3) The Player is obliged to keep their access credentials – in particular passwords – confidential and to protect them from access by third parties. Disclosure of access credentials to third parties is not permitted.
(4) Any transfer, sale, rental, gifting or inheritance of the player account to third parties is expressly prohibited. The shared use of a single player account by more than one person is not permitted. The tradability of Premium Currency and virtual items within the trading and transfer features provided by the Provider in the Game pursuant to § 5 remains unaffected.
(5) The Player is liable for all actions carried out using their player account, to the extent that the Player is responsible for them. The Player must inform the Provider without undue delay upon becoming aware that their player account is being used without authorisation.
(6) The number of player accounts permitted per person may be determined by the Provider in separate rules of play. Multi-account use that confers unfair advantages on other Players is prohibited.
§ 5 Premium Currency and Paid Content
(1) The Provider offers a virtual Premium Currency within the Game that the Player may purchase for a fee. The Premium Currency may only be redeemed within the Game and only for the game content offered from time to time and for premium features that are limited in time to 30 days.
(2) The premium feature set is expressly not a subscription. The premium status does not automatically renew after the 30-day period expires. Re-acquisition only occurs at the Player’s explicit request by redeeming further Premium Currency.
(3) The Premium Currency and all virtual game content acquired with it do not constitute legal tender. There is no entitlement to payout of the cash value of the Premium Currency or to refund against money, to the extent permitted by law and subject to the provisions in § 11 and § 12 of these Terms.
(4) The prices for Premium Currency in effect from time to time, as well as the exchange ratios for game content and premium features, are set out in the price information displayed in the Game at the time of purchase. All prices are stated including statutory value added tax.
(5) Premium Currency may also be obtained by the Player free of charge through participation in the Game. No distinction is made in principle between Premium Currency obtained for a fee and Premium Currency obtained in-game with respect to its usability within the Game, unless the Provider expressly stipulates otherwise.
(6) Premium Currency and the virtual game content acquired with it may – to the extent that the Game provides functions for this purpose – be traded, exchanged or transferred between Players within the Game. Outside the Game, the Premium Currency must not be traded against real money or any other monetary consideration (see § 8 (2) lit. d).
(7) The Provider reserves the right to modify, supplement or remove the content available in the Game that may be acquired using Premium Currency, as well as its effect within the Game, insofar as this is necessary in the course of the ongoing further development of the Game and the Player’s reasonable expectation regarding the essential gameplay experience is preserved.
§ 6 Right of Withdrawal for Paid Content
(1) Consumers are in principle entitled to a statutory right of withdrawal in respect of the purchase of Premium Currency in accordance with the withdrawal instructions, which will be made available to the Player separately during the order process.
(2) The right of withdrawal expires in the case of a contract for the supply of digital content not delivered on a tangible medium if the Provider has commenced performance of the contract after the Player has expressly consented that the Provider commences performance of the contract prior to the expiry of the withdrawal period and the Player has confirmed their awareness that they will lose their right of withdrawal upon commencement of performance of the contract (section 356 (5) BGB).
(3) During the order process for Premium Currency, the Player expressly consents – by actively selecting the corresponding confirmation field – to the immediate commencement of performance of the contract and confirms their awareness of the resulting expiry of the right of withdrawal. As the Premium Currency is credited to the player account immediately upon receipt of payment and performance of the contract therefore commences immediately, the right of withdrawal generally expires at the time the credit is made.
(4) To the extent that the Player is, in an individual case, exceptionally still able to validly exercise their right of withdrawal, the withdrawal must be declared to the Provider in text form to the contact address stated in the provider details.
§ 7 Payment Terms
(1) The acquisition of Premium Currency takes place via the payment methods offered in the Game. The payment methods available from time to time are displayed during the order process.
(2) The fee for the acquisition of Premium Currency is due immediately upon conclusion of the contract. The Premium Currency is credited to the player account only after the payment has been successfully received.
(3) In the event of a chargeback or payment default, the Provider reserves the right to retroactively withdraw the affected Premium Currency and any game content already acquired with it and to invoice any processing costs incurred in accordance with statutory provisions.
(4) The Provider reserves the right to adjust the prices for Premium Currency with reasonable advance notice. Credit balances already acquired remain unaffected by such changes.
§ 8 Obligations and Rules of Conduct of the Player
(1) The Player undertakes to use the Game only within the scope of these Terms and the supplementary rules of play of the Provider and to comply with applicable laws.
(2) The following acts are in particular prohibited:
a) the use, creation, distribution or promotion of cheats, bots, macros, scripts, automated programs or other technical aids which influence or circumvent gameplay, the gaming experience of other Players or the game mechanics;
b) the exploitation of program errors (exploits) for one’s own advantage or to the detriment of other Players. Errors that have become known must be reported to the Provider without undue delay;
c) reverse engineering, decompiling, disassembling or other attempts to determine the source code of the Game or parts thereof, unless expressly permitted by law;
d) the sale, exchange or other transfer of player accounts, characters, virtual items, Premium Currency or clan memberships against real money or other monetary consideration outside the trading and transfer functions made available by the Provider within the Game („Real Money Trading“). Trading of Premium Currency and virtual game content between Players is exclusively permitted within the mechanics provided by the Provider for this purpose within the Game;
e) the dissemination of insulting, racist, sexist, violence-glorifying, pornographic, youth-endangering, copyright-infringing or otherwise unlawful content via the communication channels offered in the Game (in particular chat, forum, character and clan names);
f) harassment, threats, stalking, hate speech, discrimination or targeted provocation of other Players;
g) the sending of spam, unsolicited advertising or chain letters via the communication channels offered in the Game;
h) the use of character or clan names that violate applicable law, public decency, third-party trade mark rights or general standards of decency, or that are liable to be confused with employees, moderators or the Provider;
i) the use of multiple player accounts in a manner that confers unfair advantages on other Players (multi-accounting);
j) attempts to gain unauthorised access to other Players’ accounts, to obtain access credentials of other Players by deception („phishing“) or to circumvent the security measures of the Game;
k) disrupting the operation of the Game, in particular by overload attacks on the Provider’s servers.
(3) The Player is obliged to choose content posted by them in the Game (in particular texts, character names, clan names, profile pictures) in such a way that no third-party rights, in particular copyrights, trade marks, personal rights or other protective rights, are infringed.
(4) The Player shall indemnify and hold the Provider harmless against any third-party claims that such third parties assert against the Provider on the grounds of an infringement of their rights by content published by the Player in the Game or by any other culpable conduct of the Player. In such a case, the Player shall also bear the costs of the Provider’s necessary legal defence.
§ 9 Sanctions in Case of Violations
(1) If the Player violates these Terms, the supplementary rules of play or applicable law, the Provider is entitled, depending on the severity and frequency of the violation, to take the following measures individually or cumulatively:
a) warning the Player;
b) removing, modifying or anonymising the content complained of (e.g. character or clan names, chat messages);
c) withdrawing or reducing unlawfully obtained game progress, virtual items or Premium Currency;
d) restricting game features (e.g. chat ban);
e) temporary suspension of the player account;
f) permanent suspension of the player account and termination of the contractual relationship;
g) exclusion from future registrations.
(2) In the case of particularly serious violations – in particular the use of cheats or bots, Real Money Trading, account theft, criminally relevant acts or endangerment of other Players – the Provider is entitled to immediately and permanently suspend the player account without prior warning.
(3) The selection and imposition of a measure shall be made at the Provider’s reasonable discretion (section 315 BGB). The Provider is not obliged to grant the Player the opportunity to be heard prior to imposing a measure. The Provider shall not disclose detailed information regarding the specific evidence, internal evaluations, observations or the identity of informants; on request, the Provider will inform the suspended Player of the essential reasons for the measure to the extent reasonable, taking into account the legitimate interests of the Provider and of third parties.
(4) In the case of a permanent suspension of the player account on the basis of a violation for which the Player is responsible, any entitlement of the Player to further use of the player account, the associated characters, virtual items and any remaining Premium Currency lapses. There is no entitlement to refund, reimbursement or replacement of payments already made for Premium Currency or for premium features already redeemed, to the extent permitted by law.
(5) The Player is at liberty to request a review of the measure by the Provider and to submit evidence in their defence. Reinstatement of suspended accounts will only occur where the Player refutes the violation or the measure proves to be disproportionate for other reasons.
(6) Where the Provider suffers damage as a result of the Player’s conduct, the Provider expressly reserves the right to assert claims for damages.
§ 10 Availability, Maintenance, Further Development of the Game
(1) The Provider endeavours to ensure the highest possible availability of the Game but does not owe any specific level of availability. Uninterrupted availability cannot be guaranteed, in particular due to technical disruptions, necessary maintenance work, force majeure or events beyond the Provider’s control.
(2) The Provider is entitled to temporarily interrupt the Game in whole or in part for the purpose of maintenance, updates and enhancements. The Provider will, where possible, announce planned longer maintenance work in good time in the Game or by e-mail and will schedule it during low-traffic periods, insofar as this is feasible taking into account operational requirements.
(3) Velkaris is a dynamic, continuously further developed online game. The Provider is entitled to modify, expand or reduce the Game, individual game features, game content, balancing, game mechanics, graphic design and the underlying technology at any time, insofar as this is reasonable for the Player taking into account the Player’s legitimate interests. There is no entitlement of the Player to the preservation of any specific game state, game mechanic, character, virtual item or feature.
(4) In the case of changes that are not merely insignificant and which adversely affect the Player’s access to paid content or the usability thereof, the Provider will inform the Player in good time.
§ 11 Discontinuation of the Game
(1) The Provider is entitled to discontinue the operation of the Game in whole or in part at any time. The Provider will announce the discontinuation of the Game with a reasonable period of notice, as a rule at least three (3) months in advance.
(2) During the notice period, the Provider will cease the sale of Premium Currency.
(3) For Premium Currency not yet redeemed which was purchased within a period of six (6) months prior to the announcement of discontinuation, the Provider will – upon application by the Player – refund in money the pro-rata amount not consumed by redemption. No refund will be made for Premium Currency already redeemed for game content or premium features.
(4) No claim of the Player going beyond this for compensation or replacement, in particular for virtual items, game progress, game characters, clan structures or other non-monetary game content, shall exist. The Player acknowledges that the Velkaris game is intended for ongoing but not indefinite provision.
(5) The right of both parties to extraordinary termination for cause remains unaffected.
§ 12 Term and Termination
(1) The contractual relationship regarding participation in the Game is concluded for an indefinite period.
(2) The Player may terminate the contractual relationship at any time without observing a notice period, in particular by deleting their player account using the function provided in the Game or by notice in text form to the contact address stated in the provider details.
(3) The Provider may terminate the contractual relationship in text form with a notice period of thirty (30) days to the end of the month.
(4) The right to extraordinary termination for cause remains unaffected. Cause exists for the Provider in particular in the event of a serious violation by the Player of § 8 of these Terms that renders the continuation of the contractual relationship unreasonable.
(5) Upon termination of the contractual relationship, the Player’s right to use the player account expires. The player account and the associated game content will be deleted by the Provider in accordance with statutory retention obligations and the privacy policy.
(6) In the case of termination by the Player or termination by the Provider not attributable to the Player, the Provider will – upon application by the Player – refund the value of Premium Currency not yet redeemed in accordance with § 11 (3) mutatis mutandis. In the case of termination of the contract on the basis of a violation for which the Player is responsible, there is no entitlement to refund, see § 9 (4).
§ 13 Liability
(1) The Provider’s liability is excluded or limited to the greatest extent permitted by law in accordance with the following paragraphs.
(2) The Provider is liable without limitation only for damage arising from injury to life, body or health caused by a negligent or intentional breach of duty by the Provider or by an intentional or negligent breach of duty by a legal representative or vicarious agent of the Provider, as well as for damage based on intent or gross negligence on the part of the Provider, its legal representatives or vicarious agents, for claims under the German Product Liability Act and for the absence of a quality expressly warranted by the Provider.
(3) In the case of a slightly negligent breach of a material contractual obligation (cardinal obligation) the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the Player may regularly rely, the Provider’s liability is limited in amount to damage that is typical for the contract and foreseeable at the time of conclusion of the contract.
(4) In all other respects, liability of the Provider – on whatever legal basis – is excluded. This applies in particular to liability for slightly negligent breaches of non-material contractual obligations as well as for indirect damage, consequential damage, lost profits, lost opportunities for use and non-pecuniary damage.
(5) The Provider expressly does not accept liability for: (a) the loss of game progress, character levels, experience points, virtual items, Premium Currency or other game content as a result of ongoing game mechanics, in particular through game events, player-versus-player encounters, clan conflicts, balancing adjustments, server resets or game-world restarts; (b) damage caused by the conduct of other Players; (c) damage caused by disruptions, outages, latencies or data losses for which the Provider is not responsible and which occur on the Player’s side or at the Player’s Internet access providers; (d) the loss of data to the extent that the damage is due to the Player’s failure to make backup copies, provided and to the extent that this was possible and reasonable for the Player.
(6) Where the Provider’s liability is not excluded in principle, it is limited in amount overall to damage that is typical for the contract and foreseeable, but in any case to no more than the amount the Player has paid to the Provider for Premium Currency within the twelve (12) months preceding the event giving rise to the damage. In the case of entirely free use of the Game, liability is limited in amount overall to EUR 50.00 per case of damage and to EUR 100.00 per player account and calendar year.
(7) Claims by the Player for damages arising from the contractual relationship shall become time-barred within one (1) year from the statutory commencement of the limitation period, to the extent permitted by law and unless a longer mandatory statutory limitation period applies. Claims for injury to life, body or health, claims based on intent or gross negligence and claims under the German Product Liability Act remain unaffected; for these, the statutory limitation periods apply.
(8) The aforementioned limitations of liability also apply for the benefit of the legal representatives, employees, freelancers and other vicarious agents of the Provider.
§ 14 Data Protection
(1) The Provider collects, processes and uses the Player’s personal data exclusively within the framework of the applicable data protection provisions.
(2) Details on the collection, processing and use of personal data are set out in the separate privacy policy of the Provider, which is accessible at all times within the Game and on the website of the Game.
§ 15 Changes to the Terms
(1) The Provider reserves the right to amend these Terms with effect for the future, where this is necessary to adapt to changed market conditions, statutory or supreme-court requirements, the technical development of the Game or to fill regulatory gaps, and where the Player’s legitimate interests are preserved.
(2) Amended Terms will be communicated to the Player in text form (e.g. by e-mail or by notification within the Game) at the latest six (6) weeks before the intended effective date. The communication will contain information on the right of objection, the period for objection and the meaning of remaining silent.
(3) If the Player does not object to the amended Terms in text form within six (6) weeks of receipt of the communication, the amended Terms shall be deemed accepted. The Provider will draw the Player’s attention to this consequence separately in the communication.
(4) If the Player objects to the amended Terms within the deadline, the contractual relationship will continue under the previous Terms. In this case, the Provider is entitled to terminate the contractual relationship in accordance with § 12 (3).
§ 16 Consumer Dispute Resolution
(1) The European Commission provides a platform for online dispute resolution (ODR), which is accessible at https://ec.europa.eu/consumers/odr.
(2) The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.
§ 17 Final Provisions
(1) The contractual relationship between the Provider and the Player is governed exclusively by the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the state in which the Player has their habitual residence remain unaffected.
(2) If the Player is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is the seat of the Provider. In all other respects, the statutory provisions apply.
(3) Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, the statutory provision shall apply.
(4) There are no verbal collateral agreements. Amendments and supplements to these Terms must be made in text form.
Status: May 2026